FAQ

Frequently asked questions from customers

What’s the MOQ?

Usually 1 kg. It is based on the different product. Some are 1g and some are 1 ton. Please be free to consult our salesman.

What’s the shipping time?

If in stock, we will ship it out immediately. By FedEx will be 3~5 days to you.

If I need less than the MOQ, is it possible?

Yes. Please be free to consult our salesman.

Can you supply the free sample?

Usually it is possible. but the shipping cost be paid by customers. It based on the different product. Please be free to consult our salesman.

How to store the product?

Store in cool and dry place. It must be in well closed containers. The shelf life will be 2year

What’s your main payment method?

T/T, trade assurance, west union, money gram.

Do you have COA, MSDS, CO, Health certificate, form 9 or other certificate?

Yes, we have. pls be free to contact us to get updated one.

1. Cooperate with research institutions, we strictly control the process from raw material to finished product.

2. The customer comes first, we provide reasonable price, high quality product and prompt shipment.

3. We can send the goods to your delivery address directly. It is relatively safe and fast. We have ready goods in stock.

4.Quick and clear response to customers questions. Warm after sale service, we will help to solve the problems in your usage.

5.We could make our price discount if you place a substantial order with us